The baskets that nearly became orders
Every abandoned cart, searchable by the person rather than by an id, with what was in it and what it was worth. Turn one into a draft offer in a single step.
- Find the person, not the id Search by name, email or company.
- Says what is outside the window Carts outside the window, not a bare “no”.
- One step to an offer The basket becomes a draft offer.
Sorted by how close they got
A basket with a delivery address and a chosen carrier is a different prospect from an email address and a maybe. Carts are graded by how far the person actually got, so the follow-up worth making is obvious.
Somebody filled a basket and changed their mind
It is the warmest lead a shop gets: a person who chose, added and then stopped. In most shops that basket is a row in a table nobody opens, and nobody ever finds out whether it was the price, the delivery or the day.
Industry figures for online retail, not measurements of this product. Abandonment rate: Baymard Institute, an average across 49 studies.
Monday morning, working the weekend’s near-misses
The baskets worth a phone call, in the order worth calling them.
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1
List the weekend’s carts sorted by value, highest first.
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2
Skip anything an order already covers — it is marked.
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3
Open one: the products, the person, and whether they have bought before.
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4
Turn it into a draft offer in one step, with the same items and prices.
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5
Adjust it, add a sweetener if it is worth it, and send.
More than a list of lost carts.
A complete way to recover real sales, not just look at data.
What you get on every cart
- Search by name, email or company — and the linked customer record too
- What was in the basket, with quantities and prices
- What it was worth, including tax
- How far the person got: email, address, carrier, ready to pay
- Whether an order already covers it, so you never chase a sale you made
- When it was abandoned, to the minute
- The customer’s other orders and their lifetime value
- Carts outside the period you asked about, rather than a bare "no"
- One step to a draft offer with the same products
- The offer attached to that customer automatically
- Filter by value, by tier or by date range
- Export the list when you want to work through it elsewhere
The baskets, listed
Captured from a working instance. The layout and the numbers are real; customer, shop and product names have been replaced with invented ones.
Questions about this
Will I chase someone who already bought?
No. A cart matched to a later order is marked as covered, with how confident the match is, so it drops out of the worklist.
How far back do carts go?
As far as your PrestaShop keeps them. The window is configurable, and the tool tells you when something falls outside the period you asked about.
Does sending an offer email the customer automatically?
Only when you send it. Turning a cart into an offer creates a draft here and tells nobody.
Ready to see it on your own catalogue?
We set up an instance with your products, your prices and your VAT rates, and walk through it with you.