Find the person, not the id
Search by name, email or company — and it matches the customer record too, because carts are full of placeholder names.
Abandoned carts
The baskets that nearly became orders
Every abandoned cart, searchable by the person rather than by an id, with what was in it and what it was worth. Turn one into a draft offer in a single step.
Laura Dumitru
3 items · 255.20
Has address
Andrei Popa
1 item · 906.69
Ready
Mihaela Antonia
2 items · 318.40
Email only
Says what is outside the window
No cart today but one from August? It tells you, instead of answering “no” and leaving you to believe there is nothing there.
One step to an offer
The products, quantities and prices become a draft quote attached to that customer. Nothing is sent until you send it.
Sorted by how close they got
A basket with a delivery address and a chosen carrier is a different prospect from an email address and a maybe. Carts are graded by how far the person actually got, so the follow-up worth making is obvious.
1
Email only
2
Address
3
Carrier chosen
4
Ready to pay
What you get on every cart
- Search by name, email or company — and the linked customer record too
- What was in the basket, with quantities and prices
- What it was worth, including tax
- How far the person got: email, address, carrier, ready to pay
- Whether an order already covers it, so you never chase a sale you made
- When it was abandoned, to the minute
- The customer’s other orders and their lifetime value
- Carts outside the period you asked about, rather than a bare "no"
- One step to a draft offer with the same products
- The offer attached to that customer automatically
- Filter by value, by tier or by date range
- Export the list when you want to work through it elsewhere
In practice
Monday morning, working the weekend’s near-misses
The baskets worth a phone call, in the order worth calling them.
- List the weekend’s carts sorted by value, highest first.
- Skip anything an order already covers — it is marked.
- Open one: the products, the person, and whether they have bought before.
- Turn it into a draft offer in one step, with the same items and prices.
- Adjust it, add a sweetener if it is worth it, and send.
Andrei Popa
1 item · 906.69 · carrier chosen
Call first
Laura Dumitru
3 items · 255.20 · has address
Worth it
Mihaela A.
2 items · 318.40 · email only
Covered by order
Questions about this
Will I chase someone who already bought?
No. A cart matched to a later order is marked as covered, with how confident the match is, so it drops out of the worklist.
How far back do carts go?
As far as your PrestaShop keeps them. The window is configurable, and the tool tells you when something falls outside the period you asked about.
Does sending an offer email the customer automatically?
Only when you send it. Turning a cart into an offer creates a draft here and tells nobody.
See it against your own catalogue
Tell us about your shop and we will set up an instance for you. You will be looking at your own products, not a demo dataset.
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